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Title
Text copied to clipboard!Global Forwarding Agent
Description
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We are looking for a highly motivated and detail-oriented Global Forwarding Agent to join our dynamic logistics team. The ideal candidate will be responsible for managing and coordinating the international shipment of goods, ensuring compliance with all relevant regulations and optimizing the efficiency of our global supply chain. This role requires a deep understanding of international trade laws, customs regulations, and shipping procedures. The Global Forwarding Agent will work closely with various stakeholders, including suppliers, carriers, and customers, to ensure timely and cost-effective delivery of goods. Key responsibilities include preparing and processing shipping documentation, negotiating freight rates, tracking shipments, and resolving any issues that may arise during transit. The successful candidate will possess excellent communication and problem-solving skills, as well as the ability to work under pressure in a fast-paced environment. A strong background in logistics, supply chain management, or a related field is essential. This is an exciting opportunity for someone looking to advance their career in the logistics industry and make a significant impact on our global operations.
Responsibilities
Text copied to clipboard!- Coordinate and manage international shipments from origin to destination.
- Prepare and process all necessary shipping documentation, including bills of lading, commercial invoices, and packing lists.
- Ensure compliance with international trade laws and customs regulations.
- Negotiate freight rates with carriers and logistics providers.
- Track and monitor shipments to ensure timely delivery.
- Resolve any issues or delays that may arise during transit.
- Communicate with suppliers, carriers, and customers to provide updates and address concerns.
- Optimize shipping routes and methods to reduce costs and improve efficiency.
- Maintain accurate records of shipments and related documentation.
- Collaborate with other departments to ensure seamless logistics operations.
- Analyze shipping data to identify trends and areas for improvement.
- Provide exceptional customer service to internal and external stakeholders.
- Stay up-to-date with industry trends and best practices.
- Assist in the development and implementation of logistics strategies.
- Ensure the safe and secure handling of goods during transit.
- Manage relationships with third-party logistics providers.
- Coordinate with customs brokers to facilitate the clearance of goods.
- Monitor and manage inventory levels to prevent stockouts and overstock situations.
- Prepare and present reports on shipping performance and costs.
- Participate in continuous improvement initiatives to enhance logistics processes.
Requirements
Text copied to clipboard!- Bachelor's degree in logistics, supply chain management, or a related field.
- Minimum of 3 years of experience in international shipping or logistics.
- Strong knowledge of international trade laws and customs regulations.
- Excellent communication and interpersonal skills.
- Proven ability to negotiate and manage relationships with carriers and logistics providers.
- Detail-oriented with strong organizational skills.
- Ability to work under pressure and meet tight deadlines.
- Proficient in Microsoft Office Suite and logistics software.
- Strong problem-solving skills and the ability to think critically.
- Experience with freight forwarding and customs brokerage.
- Knowledge of various shipping methods and modes of transportation.
- Ability to analyze data and generate reports.
- Strong customer service skills.
- Ability to work independently and as part of a team.
- Fluency in English; additional languages are a plus.
- Willingness to travel as needed.
- Familiarity with Incoterms and international shipping documentation.
- Experience with inventory management and warehouse operations.
- Strong understanding of supply chain management principles.
- Ability to adapt to changing priorities and work in a fast-paced environment.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with international shipping and logistics?
- How do you ensure compliance with international trade laws and customs regulations?
- Can you provide an example of a time when you resolved a shipping issue or delay?
- How do you negotiate freight rates with carriers and logistics providers?
- What strategies do you use to optimize shipping routes and methods?
- How do you handle communication with suppliers, carriers, and customers?
- Can you describe your experience with logistics software and tools?
- How do you manage and track shipments to ensure timely delivery?
- What steps do you take to maintain accurate records of shipments and documentation?
- How do you stay up-to-date with industry trends and best practices?
- Can you provide an example of a continuous improvement initiative you participated in?
- How do you handle the safe and secure handling of goods during transit?
- What is your experience with customs brokerage and clearance processes?
- How do you manage inventory levels to prevent stockouts and overstock situations?
- Can you describe your experience with freight forwarding?
- How do you handle tight deadlines and work under pressure?
- What is your approach to providing exceptional customer service?
- How do you analyze shipping data to identify trends and areas for improvement?
- Can you describe your experience with Incoterms and international shipping documentation?
- How do you collaborate with other departments to ensure seamless logistics operations?
